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    Technical Services.
    Global Intelligent & Rapid Response
    Remote Technical Service
    Original Spare Parts
    Professional & Systematic Training
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    Our Services.
    Autel's global service team is committed to providing reliable, safe and personalized after-sales service.
    Autel's professional R&D and after-sales service team can resolve technical issues via remote diagnostics
    with quick response times, covering all major regions worldwide.
    Autel Global Customer Service Network.

    Basingstoke

    UK

    Munich

    Germany

    Venice

    Italy

    Dubai

    UAE

    Hai Phong

    Vietnam

    Changsha

    China

    Shenzhen

    China

    Hong Kong

    China

    Beijing

    China

    Brisbane

    Australia

    Tokyo

    Japan

    New York

    US

    Guadalajara

    Mexico

    SaoPaulo

    Brazil

    Our Advantages.
    Global Intelligent & Rapid Response
    Global service agents on-call 24/7
    Global on-site service teams
    Global Intelligent & Rapid Response
    Global service agents on-call 24/7
    Global on-site service teams
    Remote Technical Services
    Remote Monitoring*
    Remote Diagnostics
    Remote Resolution
    Professional engineering team
    8+ years software update support
    Remote Technical Services
    Remote Monitoring*
    Remote Diagnostics
    Remote Resolution
    Professional engineering team
    8+ years software update support
    *Only available when customer is authorized.
    Original Spare Parts
    Original quality, official spare parts
    Warranty commitment
    Supply available globally & locally
    Original Spare Parts
    Original quality, official spare parts
    Warranty commitment
    Supply available globally & locally
    Professional & Systematic Training
    Technical support experts
    Customized courses*
    Professional & Systematic Training
    Technical support experts
    Customized courses*
    *Autel offers specialized courses on products and systems, installation and commissioning, preventive maintenance, repair services, and more. Please contact us for more information.
    Service process.
    Charger issue
    occurred
    Customer service
    response
    Remote or
    on-site support
    Charger
    issue resolve
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